Refund and return policy
The following terms are applicable for any Insurance Products that You purchased with Us.
As per IDRA (Insurance Development & Regulatory Authority) guidelines.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For this Return and Refund Policy:
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Astha Life Insurance Company Ltd. SKS Tower, Level 12,7 VIP Road, Mohakhali, Dhaka 1206, Bangladesh.
- Goods/Products refer to the items offered for sale on the Service (Like Insurance Plans).
- Orders mean a request by You to purchase an Insurance Plan/s from Us.
- Service refers to the Website.
- Website refers to Astha Life Insurance Company Ltd, accessible from Astha Life
- You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Your payment is collected through this website considering your full consent to purchase the intended Insurance Policy. As per IDRA and ALIC Policy No Refund/Return/Cancellation of payment is allowed.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us at info@asthalife.com.bd